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What to Do If DHR Has Contacted You: A Parent’s Guide to Protecting Your Rights in Alabama

Mar 22, 2025 | DHR

If the Alabama Department of Human Resources (DHR) has contacted you, it’s crucial to understand your rights and take the appropriate steps to protect yourself and your child. By staying calm and consulting with an experienced attorney, you can navigate the investigation process with more confidence.

Key Takeaways:

  • Know Your Rights: In Alabama, you have the right to privacy, legal representation, and the option to remain silent during DHR investigations.
  • Cooperate, But Protect Your Interests: While cooperation with DHR is important, it’s essential to protect your rights by consulting an attorney before making any decisions.
  • Legal Help is Critical: Having an experienced DHR attorney by your side can help defend against false allegations, represent you in court, and ensure the best outcome for your family.


Having the Alabama Department of Human Resources (DHR) reach out to you because of your kids can be a really unsettling experience. We understand how scary this situation can feel, and we want you to know that you’re not alone. There are steps you can take to protect your rights and your child’s well-being, and it starts with understanding what’s happening and what you can do about it.

Christopher P. Word, the lead attorney at Word Family Law Group, is a parent himself, so he gets it—how much you love your child and how important it is to stay in their life. He’s dedicated to helping parents like you navigate these tough situations, protect your rights, and fight back against any false claims. With 15 years of experience handling family law matters, he’s ready to help you through this process.

Let’s walk through what you should do if DHR has contacted you and how you can take back control of the situation, step by step.

Step 1: Stay Calm and Assess the Situation

Before you panic because of a phone call, email, or knock at the door, take a moment to breathe and gather your thoughts. The first thing you should do is understand why DHR is reaching out. DHR is often responding to a report or concern made by someone who thinks a child might be in danger. It could be from a teacher, neighbor, or even a family member. While this might seem alarming, keep in mind that DHR’s primary goal is to protect children—not to punish parents.

It’s important to remember that being contacted by DHR does not mean you’ve done anything wrong. The majority of the time, they’re just trying to ensure a child’s safety; however, they don’t always get it right.

Step 2: Know Your Rights as a Parent

When DHR contacts you, it’s crucial to know what your rights are. In Alabama, parents have specific rights during a DHR investigation:

Right to Privacy and Entry

You do not have to let DHR into your home without your permission unless they have a court order or warrant. This is incredibly important. While it’s important to be polite and cooperative, you are allowed to refuse entry if no court order is presented. That said, refusing to let them in can sometimes complicate the situation, so it’s always a good idea to speak with an attorney before making that decision if you can.

Right to Remain Silent

Anything you say to DHR could be used against you. This is a key point to remember during the investigation. You do not have to answer every question or provide information that might not be necessary. If you’re unsure about answering a particular question, it’s okay to ask for legal advice first. You have the right to consult with a lawyer before talking to DHR!

Right to Legal Representation

You are entitled to have an attorney present when you’re speaking with DHR. Having a lawyer with you during these interactions ensures that your rights are protected and that you aren’t pressured into making any decisions that could negatively impact your case.

Step 3: Cooperate with DHR, But Protect Your Rights

Ignoring or refusing to talk to DHR investigators can raise suspicions and complicate matters. However, cooperating doesn’t mean you should waive your rights. Here are a few tips to help you balance cooperation and protection:

  • Document Everything: Keep detailed records of every interaction with DHR. Write down names, dates, and what was discussed. This could be helpful later if you need to defend yourself.
  • Answer Questions Carefully: You don’t have to answer every question. Focus on answering only what’s necessary, and if you’re unsure, don’t hesitate to speak to an attorney first.
  • Don’t Agree to Voluntary Actions Without Legal Advice: Sometimes, DHR might suggest placing your child in foster care or enrolling in programs. Before agreeing to anything that could affect your family’s future, consult with a lawyer to ensure you fully understand the consequences.

Step 4: Understand the Investigation Process

DHR investigations can take time, and understanding what to expect can help alleviate some of the anxiety associated with the process. Once DHR initiates an investigation, they will typically interview you, other family members, and possibly witnesses to the alleged situation. The investigators will also assess the living conditions and gather information about the child’s well-being.

The goal of DHR is to assess whether your child is safe, and they will typically try to resolve the situation without taking drastic measures. In many cases, they may offer services like parenting classes, counseling, or substance abuse treatment to help you keep your child at home.

However, if DHR believes your child is at immediate risk, they may seek a court order to remove your child temporarily. If this happens, don’t panic—you will have the chance to defend your parental rights and get your child back in your home.

Step 5: What Happens If DHR Removes Your Child?

If DHR removes your child from your home, it can feel like your world is falling apart. However, in Alabama, DHR must seek a court order to keep your child in foster care for an extended period. You will have the opportunity to attend a hearing where you can present your case and request that your child be returned to your care.

At the hearing, you have the right to present evidence, call witnesses, and be represented by an attorney. The judge will consider all of the facts before deciding what’s best for your child. This is where an attorney can be invaluable in advocating for your rights and giving your child the best chances of returning home as soon as possible.

Step 6: How an Attorney Can Help You Through the Process

Having an attorney on your side is critical when you have any interaction with the DHR, even if you did nothing wrong. Here’s how legal representation can help:

  • Provide Legal Advice: An attorney can help you understand the DHR investigation process and advise you on how to protect your rights while working through the case.
  • Defend Against False Allegations: If you are falsely accused of child abuse or neglect, an attorney can fight to clear your name and protect your relationship with your child.
  • Represent You in Court: If the case goes to court, your attorney can stand by your side, present evidence, and fight for the best outcome possible for you and your family.
  • Negotiate on Your Behalf: If DHR recommends services, your attorney can ensure that the terms are fair and that you’re not being asked to do anything unreasonable.

Trust Word Family Law Group to Protect Your Parental Rights

If DHR has contacted you, don’t wait to take action. Your parental rights and your child’s well-being are at stake. Contact Word Family Law Group today to request a consultation with an experienced DHR lawyer, Attorney Christopher P. Word! He is committed to defending parents and keeping families together. With over 15 years of experience in family law, he understands the emotional and legal challenges that come with DHR investigations, and he guide you through this difficult process by giving you peace of mind.

Remember, you’re not alone. Reach out today to get the legal support you need and keep your child safe!

Word Family Law Group

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